![]() Interacting with real people isn’t enough. Gamblers feel they’re dealing with real human beings. Live customer service is the casino equivalent of the personal touch. If they can speak to a person on the phone or interact with them in a real-time live chat feature, they feel more comfortable dealing with the online casino. Roughly 10% of the respondents said live customer service instills trust in them. ![]() Even the online casino brands active in the regulated states of New Jersey, Nevada, Delaware, and Pennsylvania usually are not based in the United States. ![]() The player who only participates at casinos headquartered in the United States will likely choose unwisely. Some respondents make decisions based on faulty assumptions. Common Misconceptions About Online Casino Safety
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